Terms of service

TERMS & SERVICES

Welcome to NOIRE. By accessing our website or purchasing products from NOIRE, you agree to be bound by these Terms & Services. Please read them carefully before using our website or placing an order.

1. General

NOIRE operates this website and online store to provide customers with access to our products and services. Throughout the site, the terms “we,” “us,” “our,” and “NOIRE” refer to NOIRE.

By using our website, you confirm that you are legally able to enter into a binding agreement or have permission from a parent or legal guardian to do so.

2. Products

We make every effort to ensure that product descriptions, images, sizing information, and colours displayed on our website are accurate. However, colours may appear slightly different depending on your device or screen settings.

Product availability may change without notice. NOIRE reserves the right to limit quantities, discontinue products, or modify product details at any time.

3. Orders

By placing an order with NOIRE, you are making an offer to purchase the selected products.

Once an order has been placed, you will receive an order confirmation. This confirmation does not necessarily mean that your order has been accepted. NOIRE reserves the right to cancel or refuse an order for reasons including, but not limited to:

  • Product availability
  • Pricing or listing errors
  • Payment issues
  • Suspected fraudulent activity
  • Incorrect customer information
  • Other circumstances that may prevent us from fulfilling the order

If we cancel an order after payment has been received, the applicable payment will be refunded.

4. Pricing & Payments

All prices displayed on our website are subject to change without notice.

You agree to provide accurate and complete billing and payment information when placing an order.

NOIRE is not responsible for additional charges imposed by your bank, payment provider, customs authority, or other third-party service.

5. Pre-Orders

Certain NOIRE products may be available for pre-order.

Pre-order products are manufactured or prepared after an order is placed and may have longer processing times than premade products. Estimated pre-order timelines are provided on the relevant product page and may vary due to production, quality control, shipping, or other unforeseen circumstances.

By placing a pre-order, you acknowledge and accept the applicable estimated fulfillment timeframe.

6. Shipping

Shipping and processing times vary depending on the type of product and the customer’s destination.

Processing times begin after an order has been successfully placed and payment has been confirmed. Delivery times begin once the order has been shipped.

For complete information regarding processing times, tracking, international shipping, customs, and delivery delays, please refer to our Shipping Policy.

7. Returns & Exchanges

Returns and exchanges are subject to NOIRE’s Return & Refund Policy.

Customers are responsible for reviewing the applicable return requirements before sending an item back. Items that do not meet the requirements outlined in our Return & Refund Policy may not be eligible for a return or exchange.

8. Intellectual Property

All content on the NOIRE website, including but not limited to:

  • Logos
  • Brand names
  • Product designs
  • Images
  • Graphics
  • Videos
  • Text
  • Website design

is owned by or licensed to NOIRE and is protected by applicable intellectual-property laws.

You may not reproduce, copy, distribute, modify, sell, or use NOIRE’s intellectual property without prior written permission.

9. Prohibited Use

You agree not to use our website for any unlawful or unauthorized purpose.

You may not:

  • Attempt to gain unauthorized access to our website or systems
  • Use the website to commit fraud
  • Submit false or misleading information
  • Copy or reproduce our website or content without permission
  • Interfere with the security or operation of the website
  • Use automated systems to collect information from our website without permission

NOIRE reserves the right to restrict or terminate access to the website where necessary.

10. Third-Party Services

Our website may use third-party services, including payment providers, shipping companies, analytics providers, and other services necessary to operate our store.

NOIRE is not responsible for the actions, availability, policies, or performance of third-party services.

11. Website Availability

We do not guarantee that our website will always be available, uninterrupted, secure, or error-free.

We may temporarily suspend, modify, or discontinue parts of the website for maintenance, updates, technical issues, or other reasons.

12. Limitation of Liability

To the extent permitted by applicable law, NOIRE will not be responsible for indirect, incidental, or consequential losses arising from the use of our website or products.

Nothing in these Terms & Services is intended to exclude or limit any rights or protections that cannot legally be excluded or limited under applicable law.

13. Changes to These Terms

NOIRE reserves the right to update or change these Terms & Services at any time.

Any changes will become effective when they are posted on this page. Your continued use of our website after changes are posted constitutes acceptance of the updated Terms & Services.

14. Governing Law

These Terms & Services are governed by the applicable laws of the jurisdiction in which NOIRE operates, without limiting any mandatory consumer rights that may apply to customers in their own jurisdiction.

15. Contact Us

If you have any questions regarding these Terms & Services, please contact NOIRE through the contact information provided on our website.